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Privacy Policy

Last Updated: July 2, 2025

This Privacy Policy describes how Gretchen Scott LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from gretchenscottdesigns.com, or otherwise communicate with us (collectively, the "Services").

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources depending on how you interact with us. We use this information to provide the Services, communicate with you, process orders, comply with legal obligations, enforce our terms, and protect our rights and the rights of our customers.

Information We Collect Directly from You

  • Contact details: name, address, phone number, and email address.
  • Order information: billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: username, password, and account preferences.
  • Shopping information: items you view, add to your cart, purchase, or add to your wishlist.
  • Customer support information: information you provide when communicating with us.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services, including device information, browser information, IP address, pages visited, cart activity, and other usage data. We may collect this information using cookies, pixels, and similar technologies.

Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via email, text message, or other communication channels.

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers who help us operate our website, process payments, fulfill orders, provide customer support, analyze performance, and support marketing or advertising activities.

How We Use Your Personal Information

  • Providing products and services: to process payments, fulfill orders, arrange shipping, manage returns and exchanges, and provide customer support.
  • Marketing and advertising: to send promotional communications by email, text message, postal mail, or other communication channels, where permitted by law.
  • Cart reminders: to remind you about items left in your shopping cart.
  • Security and fraud prevention: to detect, investigate, or prevent fraudulent, illegal, or malicious activity.
  • Communication: to respond to questions, provide support, and improve our Services.

Mobile Messaging Terms

By providing your phone number and opting in to receive messages, you agree to receive recurring automated marketing and informational text messages from us. Consent is not a condition of purchase.

  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For help, reply HELP or contact us using the information below.

Cookies

Like many websites, we use cookies and similar technologies to power and improve our website, remember your actions and preferences, run analytics, understand user interaction, and improve the Services.

Most browsers automatically accept cookies by default, but you can usually set your browser to remove or reject cookies. Please note that removing or blocking cookies may affect your experience and may cause certain features to work incorrectly.

How We Disclose Personal Information

We may disclose your personal information to trusted third parties for legitimate business purposes, including:

  • Vendors and service providers who perform services on our behalf, such as payment processing, fulfillment, shipping, customer support, analytics, and website operations.
  • Business and marketing partners who help us provide services or advertise products, in accordance with applicable law.
  • Affiliates or entities within our corporate group.
  • Legal authorities or other parties when required to comply with applicable law, enforce our terms, or protect our rights.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sale or Sharing of Personal Information

Depending on applicable privacy laws, some advertising or analytics activities may be considered a "sale," "sharing," or "targeted advertising." You may have the right to opt out of these activities as described in the "Your Rights and Choices" section below.

User-Generated Content

The Services may allow you to post product reviews or other content. If you submit content to a public area of the Services, it may be visible to others. We are not responsible for the privacy or security of information you choose to make public.

Third-Party Websites and Links

Our website may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy or security practices of those websites. You should review their privacy policies before providing personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can request deletion.

Security and Retention

We take reasonable measures to protect your personal information. However, no security system is perfect, and we cannot guarantee complete security.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access or know: request information about the personal data we collect, use, and disclose.
  • Delete: request deletion of personal information we maintain about you.
  • Correct: request correction of inaccurate personal information.
  • Portability: request a copy of your personal information.
  • Opt out: opt out of certain sales, sharing, targeted advertising, or marketing communications.
  • Restrict processing: ask us to stop or limit certain processing activities, where applicable.
  • Withdraw consent: withdraw consent where we rely on consent to process your information.

You may opt out of promotional emails by using the unsubscribe link in our emails. You may opt out of text messages by replying STOP. Even if you opt out of promotional messages, we may still send non-promotional communications, such as order updates or account-related messages.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before responding to certain requests.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below. Depending on where you live, you may also have the right to contact your local data protection authority.

International Users

Your personal information may be transferred, stored, or processed outside the country where you live, including in the United States. Where required, we rely on appropriate legal safeguards for international transfers.

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Gretchen Scott LLC
143 Sparks Avenue
Pelham, NY 10803
United States
Phone: (914) 465-5100
Email: CustomerService@GretchenScott.com